About Operation Ninjas

We’re dedicated to the unsung heroes of the trades—those who keep our homes lit, our lawns beautiful, our plumbing running smoothly, and more. We’ve seen firsthand how a single missed invoice or a legal oversight can threaten the stability of an entire business. That’s why we step in before things spiral. We build the systems that keep trades people protected, so one mishap doesn’t become a catastrophe. We’re here to ensure they can focus on their craft, knowing the business side is rock solid.

For specialty service firms, the pain is often the same—missed payments, disorganized back offices, and costly oversights. We help them lock down the business side too, so their expertise doesn’t get buried under admin chaos.

Jeff has seen too many hardworking blue-collar tradespeople—people who just want to do good work and provide for their families—lose everything over avoidable business slip-ups.

One contractor ended up in multiple small claims cases because his business had no system for properly collecting payments and no lien protections in place against nonpaying clients. Another completed a remodeling job only to be forced to tear it all down and rebuild back to its original condition after an overlooked ordinance came to light. And in one heartbreaking case, a contractor who built out an entire home went unpaid and couldn’t collect for nearly a decade—until he finally found the right winning team to get paid.

The truth is, tradespeople don’t want to fight court cases—they just want to build, work with their hands, and take care of their families. Jeff knows that even after doing 99 projects right, one project gone wrong can threaten to destroy a trade business if it isn’t maneuvered and recovered properly. That’s why he is passionate about stepping in on the business side—helping tradespeople put the right systems in place: clear contracts, invoicing and payment tracking processes, lien protections, compliance checks, and other safeguards. With these structures behind them, tradespeople can protect their livelihood, avoid costly mistakes, and keep focusing on the work they love while continuing to build the nation.

Jeff Tsai Owner & Consultant

Team Members

Nat

Executive Assistant & Project Coordinator

Rick

Negotiations Expert | Real Estate and Business

Jackie

Attorney | Trademark and Corporate Law